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A good one (Opens in a new window) costs $219.99. There are no obvious external antenna ports, but if you need better reception and you're a little handy, it's possible to open the modem and hook it up to a larger antenna (Opens in a new window) from Waveform.
I tested it alongside a Galaxy S21 Ultra (also on T-Mobile's network) and found that the two devices saw equivalent signal strength on band 41 5G on band 2 4G, the modem's reception was slightly better than the phone's. The modem needs to be in a spot with strong T-Mobile signal. $60 was tacked on to my monthly T-Mobile bill, taxes and fees included. Then you're pretty much ready to go.īilling was similarly a breeze.
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Setting up the modem, which comes with its SIM already installed, is extremely easy: You download an app on your phone, turn the modem on, and use the display on the top of the modem to find a location with good signal. I subscribed on a retail basis, like any other customer, and soon received a box with everything I needed. But its ISP plan is truly unlimited-I used 10 times that amount of data without any hint of speeds being throttled, and watched 4K video consistently. T-Mobile's best current hotspot plan costs about the same as the Home Internet service, provides 100GB of data per month, and limits video streams to 480p. Why get Home Internet and not a hotspot, which you can use anywhere that your service provider has a network? It's ultimately about the service plan.
T-Mobile wants to provide this service where it will work, and not where a pile-on of home internet users will bring the network to its knees. You've been sold your service because the tower serving your house has enough capacity. That is, you physically could, but eventually T-Mobile will catch you and stop your service. It's important to note that you can't tote your T-Mobile Home Internet service from place to place. It was plenty fast enough for those uses in our testing, but it may not be in regions with a weaker network. If that's your jam, T-Mobile's service might fall short. On the other hand, 4K video streams can be 15Mbps each or more, and 4K cloud gaming with Google Stadia uses 35Mbps. As long as your household doesn't have multiple people doing all those things at once, 25Mbps will suffice.
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Streaming music is generally 1Mbps or less, a 1080p Zoom call will cost you about 4Mbps, and a 1080p Netflix stream will run you around 7Mbps. For most web browsing and asynchronous tasks, it's absolutely fine. T-Mobile is promising (Opens in a new window) average download speeds of at least 25Mbps, which isn't a lot, but it's the federal minimum for broadband. If the mobile network around you becomes congested, your home network will slow down, too. Availability also changes with network upgrades, so punching your address into T-Mobile's site will give you different results over time. T-Mobile may feel it has capacity for one person on your block, for instance, so if someone else signs up first, you'll be put on a waiting list or told to try again later. It uses excess capacity, and the amount of excess varies a lot. The company's ISP offering isn't formally segregated from its mobile network. T-Mobile's ambitions are much bigger: near-nationwide, easy-to-install home internet for urban, suburban, and rural users alike. Rural 4G internet service has existed for years, and Verizon has sold 5G home service on a limited basis for two years now. Instead, we rely on our readers in our annual Fastest ISPs story, as well as other statistics, for a broad picture of the ISP market.īut T-Mobile's new home 5G offering is so new and important that we needed to make an exception. Internet services are hard to get installed and hard to cancel, new services are often not available at our testing locations (which is why we haven't tested Starlink), and it takes months to review them properly. We don't normally review ISPs at PCMag, for various reasons. However, it can't compete with high-speed fiber connections-at least not yet. We tested it for two months and found that it's a fine alternative to any cable or DSL tier of 100Mbps or less. T-Mobile's Home Internet, which uses excess capacity on T-Mobile's 4G and 5G networks, brings refreshing competition to the home internet service space, at $60 per month with no contract.
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